Privacy Policy

CheckIPO Digital Services ("CheckIPO", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at checkipo.in.

Please read this Privacy Policy carefully. By accessing or using CheckIPO, you agree to the collection and use of information in accordance with this policy. If you disagree with any part of this policy, please discontinue use of our platform.

1. Information We Collect

We collect several types of information to provide and improve our services:

Information You Provide Directly:

• Account Information: When you create an account, we collect your name, email address, and password (stored as a cryptographic hash).
• Communication Data: When you contact us via email (support@checkipo.in) or our contact form, we retain records of your communications.
• Newsletter Subscriptions: If you subscribe to our IPO alerts or newsletter, we collect your email address and preferences.
• Feedback and Survey Responses: Information you provide in surveys or feedback forms.

Information Collected Automatically:

• Usage Data: Pages viewed, time spent on each page, links clicked, scroll depth, and navigation paths through our website.
• Device Information: IP address, browser type and version, operating system, device type (mobile/desktop), screen resolution, and preferred language.
• Referral Data: The URL that referred you to CheckIPO (e.g., a Google search, social media link, or another website).
• Cookie Data: Information stored in cookies and similar tracking technologies (detailed in Section 3).

2. How We Use Information

We use the information we collect for the following purposes:

• Service Delivery: To operate, maintain, and improve the CheckIPO platform and provide the features you use.
• Personalization: To remember your preferences (such as dark mode settings, notification preferences) and personalize your experience.
• Communications: To send IPO alerts, subscription status updates, allotment result notifications, and newsletters you have opted into. You may opt out at any time.
• Analytics: To understand how users interact with CheckIPO, identify popular content, and improve the platform's usability and performance.
• Security: To detect, investigate, and prevent fraudulent activity, abuse of the platform, and security vulnerabilities.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes, including responding to lawful requests from government authorities.
• Aggregated Research: We may use anonymized, aggregated data about user behavior to publish insights about IPO investing trends.

We do not sell your personal information to third parties for their marketing purposes.

3. Cookies & Tracking Technologies

CheckIPO uses cookies and similar tracking technologies to enhance your browsing experience and collect usage analytics. Cookies are small text files placed on your device by our website.

Types of cookies we use:

• Essential Cookies: Required for core website functionality — login sessions, security tokens, and preference storage (e.g., dark mode setting saved in localStorage). These cannot be disabled without impacting site functionality.
• Analytics Cookies: Used by Google Analytics (GA4) to collect anonymized usage data — page views, session duration, bounce rate, and traffic sources. We use this data to understand how to improve CheckIPO. IP addresses are anonymized.
• Performance Cookies: Used to measure and optimize website load times and Core Web Vitals.
• Advertising Cookies: If we display contextual advertisements (e.g., Google AdSense), those services may place cookies to serve relevant ads. We do not use behavioral advertising that tracks you across other websites.

You can control cookies through your browser settings. Note that disabling certain cookies may affect site functionality. You may also opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information in the following limited circumstances:

• Service Providers: We share information with trusted third-party service providers who assist us in operating the platform — including cloud hosting (AWS), email delivery (Mailchimp), analytics (Google Analytics), and error monitoring (Sentry). These providers are contractually obligated to protect your data and use it only for the specified purpose.
• Legal Requirements: We may disclose your information if required to do so by law, court order, or government regulation, or if we believe disclosure is necessary to protect the rights, property, or safety of CheckIPO, our users, or the public.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify affected users by email or prominent website notice before data is transferred and becomes subject to a different privacy policy.
• With Your Consent: We may share your information with third parties when you have given explicit, informed consent to do so.

5. Data Security

We implement industry-standard technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include:

• HTTPS/TLS encryption for all data transmission between your browser and our servers
• Passwords stored using bcrypt hashing — we never store plaintext passwords
• Regular security audits and vulnerability assessments of our infrastructure
• Access controls ensuring only authorized personnel can access personal data
• Regular automated backups with encryption at rest

Despite these measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information. In the event of a data breach that poses a significant risk to your rights, we will notify affected users and relevant authorities as required by applicable law, within 72 hours of becoming aware of the breach.

6. Your Rights

As a user of CheckIPO, you have the following rights regarding your personal data:

• Right to Access: You may request a copy of the personal information we hold about you.
• Right to Correction: You may request correction of inaccurate or incomplete personal information.
• Right to Deletion: You may request deletion of your personal information ("right to be forgotten"), subject to any legal obligations we have to retain certain data.
• Right to Opt-Out of Communications: You may unsubscribe from our emails at any time by clicking the unsubscribe link in any email or contacting us directly.
• Right to Data Portability: You may request your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You may object to certain types of processing of your personal data, including profiling for marketing purposes.

To exercise any of these rights, please contact us at privacy@checkipo.in. We will respond to verified requests within 30 days.

7. Children's Privacy

CheckIPO is not directed to individuals under the age of 18 years. We do not knowingly collect personal information from minors. The Indian financial markets and IPO investing require investors to be at least 18 years of age with a valid PAN card and demat account.

If we become aware that we have collected personal information from a person under 18 without appropriate parental consent, we will take immediate steps to delete that information from our systems. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@checkipo.in.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our data practices, legal requirements, or the features of our platform. When we make material changes, we will:

• Update the "Last Updated" date at the top of this page
• Post a prominent notice on the CheckIPO homepage for at least 30 days
• Send an email notification to registered users if the changes materially affect how we use their personal data

We encourage you to review this Privacy Policy periodically. Your continued use of CheckIPO after the effective date of any changes constitutes your acceptance of the revised policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: privacy@checkipo.in
• General Support: support@checkipo.in
• Address: CheckIPO Digital Services, Mumbai, Maharashtra, India

We are committed to resolving complaints about our collection or use of your personal information. Indian residents who have concerns about their data that are not adequately addressed by us may contact the relevant data protection authority once India's Digital Personal Data Protection Act (DPDPA) 2023 provisions come fully into force.